FAQ


What is a sample sale?

A sample sale is a short sale that is hosted to sell off production samples and excess stock. At The Sampler, we host exclusive pop-up experiences that allow you to have a sampling of a brand at unbeatable prices.

 

How do you ship?

We ship most orders within 3 business days and shipping is a flat $8 for domestic orders but please allow an extra week due to delays related to COVID-19.

 

Can I return pieces?

Orders placed between 10/6 - 10/11 will be returnable if a return request is placed within 3 days of receipt.

 

I have a question about an order & sizing. Is there someone who can help me?

Yes, feel free to DM us @thesampler on Instagram or submit your question on our contact us page!